City of Greater Dandenong

Contact Us

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City of Greater Dandenong PO Box 200 Dandenong Victoria Australia 3175
	1300 CGD 123 (1300 243 123)
	council@cgd.vic.gov.au

Main Contact Information

Phone: Fax: Postal Address: Email: Call Centre Hours: ABN Number:	(03) 9239 5100 International: (613) 9239 5100 (03) 9239 5196 International: (613) 9239 5196 PO Box 200, DANDENONG, Victoria, Australia, 3175 council@cgd.vic.gov.au In an emergency please contact Council by phone instead of email. Monday - Friday: 8am - 5.30pm Call centre diverts to an after hours service at other times (emergencies only) For opening hours for each Customer Service Centre see details below 41 205 538 060

Language Assistance


	To contact council in your own language through the TIS (Translating and Interpreting Service) phone 13 14 50 The Victorian Interpreter Card and Interpreter Symbol are used to help residents with low English proficiency access language services, and help staff identify the need for language assistance and book interpreters. When you see this sign it means that language assistance is available. Show your interpreter card to customer service staff to request language assistance. If you don't have a card, ask for one at a customer service centre, or simply point to the sign.

On-line Enquiries

To ensure Council responds to your enquiry quickly, please choose from the most appropriate option provided in the drop down box below.

If it is an emergency please contact the after hours number instead.

Alternatively you can fill in one of our Tell Us cards.

Customer Service Centres


	Dandenong Open: 8.30am-5pm Monday to Friday 39 Clow Street, Dandenong

	Keysborough (Parkmore) Open: 9am - 5pm Monday to Friday 9am - 1pm Saturday Shop A7 Parkmore Shopping Centre Cheltenham Road, Keysborough

	Springvale Open: 8.30am-5pm Monday to Friday 397 - 405 Springvale Road, Springvale

	The Paddy O'Donoghue Centre Open: 9am-5pm Monday to Friday 18-32 Buckley Street, Noble Park Ph: 9238 1436 / 9238 1434 Please note: cash payments not accepted at this centre

Other Council Centres and Facilities


Operations Centre	20 Bennet Street, Dandenong	Ph. 9797 1702
Arts The Drum Theatre The Castle Walker Street Gallery & DCAC Heritage Hill Museum & Historic Gardens	226 Lonsdale St, Dandenong Princes Hwy, Hemmings Park, Dandenong Cnr Walker & Robinson Streets, Dandenong 66 McCrae St, Dandenong	Ph. 9771 6666 Ph. 9771 6666 Ph. 9706 8441 Ph. 9793 4511
Business Economic Development Unit South East Business Network South East Melbourne Manufacturers Alliance	All based at: Business Development Centre Suite 1, Level 4 329 Thomas Street, Dandenong	Ph. 9238 1550 Ph. 9238 1576 Ph. 9238 1565
Community Transport Service		Ph. 9239 5383
Dandenong Stadium	270 Stud Road, Dandenong	Ph. 9794 7192
Dandenong Market	Cleeland Street, Dandenong Open Tuesday, Friday & Saturday	Ph. 9701 3850
English Language & Literacy Access (ELLA) Dandenong Springvale	Stuart Street, Dandenong 411 Springvale Road, Springvale	Ph. 9239 1490 Ph. 9239 5326
Family & Children's Services	33 Joffre Street, Noble Park	Ph. 9239 5100
Family Day Care (Home Based Childcare)	33 Joffre Street, Noble Park	Ph. 9767 0805
Hoon Hotline		Ph. 1800 333 000
Libraries Dandenong Springvale	Stuart Street, Dandenong 411 Springvale Road, Springvale	Ph. 9238 1489 Ph. 9239 5398
Maternal & Child Health Centres
To make an appointment at any centre please phone 9767 0880.
Dandenong Dandenong North Dandenong South Heritage Springvale Darren Reserve Noble Park Chandler	1/43 Clow Street, Dandenong 70a McFees Road, Dandenong North 21 Canberra Avenue, Dandenong South 2 Bakers Road, Dandenong North 1 Lightwood Road, Springvale 3 Gillian Street, Springvale South 51 Buckley Street, Noble Park 162 Bloomfield Road, Keysborough	Ph. 9793 7385 Ph. 9792 4160 Ph. 9792 5048 Ph. 9791 3096 Ph. 9795 5075 Ph. 9546 9495 Ph. 9546 1648 Ph. 9547 5989 Ph. 9547 5197 Ph. 9546 9565 Ph. 9546 0551 Ph. 9798 1158
Meals on Wheels		Toll free 1300 564 041
Planning & Design Including Strategic, Statutory & Town Planning	39 Clow Street, Dandenong Mail to: PO Box 200, Dandenong, 3175	Ph. 9239 5100
Springers Leisure Centre	400 Cheltenham Road, Keysborough	Ph. 9701 5900
Swimming Pools Dandenong Oasis Noble Park Swim Centre	Cnr Cleeland St & Heatherton Rd Memorial Drive, Noble Park	Ph. 9706 9299 Ph. 9546 7955
TTY (For Hearing Impaired)		Ph. 9239 5153
Y-Stop (Youth Services)	39a Clow Street, Dandenong	Ph. 9793 2155

Dealing with complaints

At Greater Dandenong, our customers are our number one priority. We are committed to continually improving the services we provide to our diverse community.

Dispute resolution process