Receiving your Rate Notices
Rate notice options
Residents have three options on how they can receive their rate notices:
- Paper copy posted to them via Australia Post mail (default option)
- Electronic copy send to their email address (Ezybill)
- Electronic copy sent to their internet banking account via BPay View®
If you wish to receive receive your rate notices in the mail, then you don't need to do anything.
If you wish to receive your rate notices electronically (via email or BPay View®) then follow the instructions below.
How to receive your rates notices via email (EzyBill)
EzyBill gives you the option to have your rate notices sent directly to your email address.
To start receiving your rates notices via email, simply register your details on the EzyBill website. Once you have completed the registration form, you will receive an activation email. Once you’ve activated your account, you can then register your properties to receive any future rate notices via email and will no longer receive paper notices.
How to receive your rate notices via BPay View®
BPay View® sends your rate notices straight to the same online bank you use to pay them. This means that you will receive electronic notices and no longer receive paper notices. It also offers convenient email, SMS or bank message reminders and secure online or mobile access.
- Log into your online banking account
- Look for the BPay View® of View Bills section
- Register to receive your Greater Dandenong rate notices by entering:
- BPAY Biller Code: 8987
- Your BPAY View registration number (located on the lower section of your notice, under the BPAY logo)
- Your name (exactly as it appears on your rate notice)
If you are not registered for internet banking, or need assistance registering for BPay View®, contact your financial institution.
Need a copy of a past rate notice?
Council can supply property owners a copy of their current rate notice free of charge.
Your rate notice can be requested via fax or email or by visiting one of our customer service centres and your rate notice will be sent to you via Australia Post. Identification will be requested by customer service staff as proof of address. Council will post rates notices to the mailing address that is on file.
If you have BPay View®, up to 18 months of rate notices may be stored electronically in your internet banking (contact your financial institution for more information).