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Safe City CCTV Program

Safe City CCTV Program

Safe City CCTV Program

Council’s Safe City CCTV Program commenced in 2009. The program has a large number cameras across the city, which aims to create a safer environment for residents, businesses and visitors in Greater Dandenong.

CCTV cameras focus on areas of high community use and high pedestrian traffic. They assist in reducing crime levels by deterring potential offenders, assisting in the detection of crime and supporting the prosecution of offenders.


CCTV camera locations

CCTV camera locations have clear signage erected to inform people that the system operates in the area.

The Safe City CCTV system currently covers three key areas:

  • Dandenong Central Activity District
  • Noble Park Central Activity District & Skate Park 
  • Menzies Avenue, Dandenong North 


Footage storage and access

All footage captured is transferred in real-time to either Dandenong or Springvale Police Stations, 24 hours a day, seven days a week and is stored for a minimum of 30 days. All requests for footage must be made within a 30 day period. 

The access to and use of recorded footage captured by the Safe City CCTV system will be made available in the following circumstances:

  • In compliance with the needs of Victoria Police, in connection with the investigation of a crime
  • In compliance with the needs of City of Greater Dandenong Authorised Officers, in connection with the investigation of a crime
  • If necessary, for the purpose of legal proceedings
  • When required by a duly authorised subpoena
  • Under the provisions of the Freedom of Information Act 1982
  • As otherwise required or permitted by law

In accordance with the Safe City CCTV Program Code of Practice, Council cannot provide any recorded footage relating to traffic offences or matters relating to insurance.


Safe City CCTV Guidelines

The City of Greater Dandenong Safe City CCTV Program is governed by a strict Code of Practice and Protocols to ensure that the Program’s held to the highest of integrity and accountability.

The Code of Practice sets the standards on how the Safe City CCTV system operates through the establishment of 12 key principles that cover a range of topics including:

  • Privacy and human rights of individual members of the public
  • System responsibility and compliance
  • Access to and the retention of footage
  • Effective management and operation of the program
  • Program purpose


Providing feedback

All inquiries relating to Council’s Safe City CCTV Program, including complaints, can be sent to Council via post or email.