All City of Greater Dandenong residential ratepayers are entitled to one free hard waste collection each financial year. The hard waste service is 'at call', meaning residents can book their collection when it suits them.

Booking your hard waste collection

• To book your collection call WM Waste Management Services on 9721 1915 between 8am and 5pm Monday to Friday.
• WM Waste Management Services will advise when the collectable items are to be left out and when collection will take place.
• They will then send you the hard waste brochure (PDF - 4MB) outlinining the items that can be put out for hard waste collection. It is very important to follow the guidelines, as unacceptable items will not be collected.

Putting your hard waste out

Make sure you place your hard rubbish out the weekend before the collection. If not, the free collection will be forfeited. Rubbish can not total more than three cubic metres.

Hard waste should be in four piles:

• Pile 1: Mattresses (maximum of two)
• Pile 2: Whitegoods and metals
• Pile 3: General household items
• Pile 4: Televisions and computers

Option 1: Putting hard rubbish on your property

We encourage you to choose the option of having your hard waste collected from inside your property (e.g. your front yard), if possible. This:

• allows you to arrange the item for collection at a time that suits you
• removes the opportunity for others to add to your pile and you exceeding the 3 cubic metre allowance
• helps maintain a clean and tidy street

Option 2: Putting hard rubbish on the nature strip

If you choose to put your hard waste on the nature strip, items can not be placed out any earlier than the Saturday before your collection.

  
Items accepted:

Mattresses and bed bases, scrap metal, metal car parts, household items, televisions, stereo equipment, appliances, glass, (mirrors and china must be wrapped and marked), timber in pieces no longer than 1.5 metres, carpet, metal tools and equipment, hot water systems, lawn mowers, whitegoods including fridges (remove door), washing machines, air conditioners and stoves.

Items not accepted:

Car tyres, batteries, garden waste, recyclables, household waste, building or renovation materials, gas cylinders, chemicals, oils, pesticides, paint, asbestos, hazardous waste, bricks, concrete, rubble, soil, cement sheeting, engine blocks.

You can also download the hard waste brochure (PDF - 4MB) for information on what is accepted and how to put your waste out.

Important collection information

• Collections are programmed into zones and commence from 6am Monday, concluding at 4pm on Friday. Please do not add to the collection pile after 6am on the Monday.
• Not all of your waste may be removed on the same day, as three separate collections take place for furniture, white goods/metals and mattresses. Collections may be carried out over several days.
• A 'knock back' notice will be placed in your letterbox if any non-compliant items are placed out for collection.

Additional hard waste collection

Residents can book additional hard waste services throughout the year at their own cost. These additional services will be paid directly to WM Waste Management Services at the time of booking.

Does it need to go into hard waste?

Reusing items is a great way to reduce your environmental impact, save money and reduce the amount of material that you send to landfill.

Download the Hard waste donate, sell or give away guide (PDF - 144KB)

Additional information on hard waste

Waste information sheet (PDF - 430KB)