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Child Friendly City Greater Dandenong

Child Friendly City Greater Dandenong

Parenting Support

Youth and Family Support Services

Youth Services works with young people and their families aged 12-25 who live, work, study or have a significant connection to the municipality.

Youth Services provides an important universal service base for young people. They seek to support the healthy physical, social and emotional development of all young people in our community, through building and enhancing protective factors and working with young people to develop their strengths and skills.

Youth Services is a generalist youth service, comprising of three teams, Counselling and Support, Engagement and Participation and Community Development.

For further information about Youth and Family Support Services, visit Youth and Family Support Services website


After Hours Parenting Support

  • Beyondblue
    Phone: 1300 224 636
    Information and support about depression.

  • Breast Feeding Help Line
    Phone: 1800 686 268
    The Breastfeeding Helpline is available seven days a week. It is staffed by trained, volunteer counsellors who answer calls on a roster system in their own homes.

  • inTouch Multicultural Centre Against Family Violence
    Phone: 8413 6800
    Gives voice and provides culturally sensitive services, statewide, to meet the needs of women and children from Culturally and Linguistically Diverse backgrounds (CALD) backgrounds affected by domestic violence. The service operates Monday to Friday, 9am-5pm.

  • Maternal and Child Health Line
    Phone: 13 22 29
    Qualified Maternal and Child Health nurses provide information, support and advice to Victorian families with children from birth to school age (5 years old) 24 hours a day, 7 days a week.

  • Nurse on Call
    Phone: 1300 60 60 24
    This telephone service provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week.

  • Parent Line
    Phone: 13 22 89
    This parenting telephone counselling service is available to parents and carers of children aged from birth to 18 years throughout Victoria. (The service does not provide legal or medical information). 8am-midnight, 7 days a week.

  • Poisons Information Centre
    Phone: 13 11 26
    24 hour-a-day, 7 day-a-week advice on poisoning, bites and stings.

  • Safe Steps Family Violence Response Centre
    Phone: 9322 3555/1800 015 188
    24 hour phone line service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

  • W.A.Y.S.S.
    Phone: 9791 6111
    Assists individuals who are homeless or at risk of homelessness to improve their life circumstances by providing access to stable, affordable and safe accommodation.