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Property Values and Rates

Understanding your 2020-21 rates

Council has complied with the Victorian Government’s rates cap of 2.0 per cent. The cap applies to the average annual increase of rates and charges. Your rate notice may also include rates and charges not covered by the Victorian Government’s rate cap, such as the waste service charge.

The amount you pay for your rates depends on the value of your property. 

The Valuer-General Victoria is now responsible for all valuations and provides an annual valuation of your property to Council. This is required by state legislation and allows us to determine the rates and charges for individual properties.

This valuation doesn't increase or decrease revenue for Council, but is used to make sure that rates' amounts remain fair over time and reflect property values.

It is important to note that a decrease in your property valuation will not necessarily result in a decrease in your rates bill.

Why value properties?

Council is required by law to now value properties in the City of Greater Dandenong every year. The use of those valuations is part of a long-running system Councils in Victoria use to determine rates.

The City of Greater Dandenong Council uses the Capital Improved Value (CIV valuation base) for the purpose of determining rates. The CIV is the total market value of the land, plus buildings and other improvements.

The CIV is assessed every year, as at 1 January in each year, in accordance with the Valuation of Land Act and under the guidance and audit control of the Valuer-General.

Other government authorities such as South East Water and State Revenue Office may use council valuations for their purposes.

Your rates valuation explained

The Valuer-General Victoria is responsible for valuations which are used to calculate your yearly rates total.

These valuations are now undertaken annually to more accurately reflect changes to your property values. Prior to 2019, valuations were completed every two years.

Valuations are effective as of the 1 January each year - in accordance with the Valuation of Land Act 1960 legislation and the Valuation Best Practice Specifications legislation.


Why has the rates valuation process changed?

For transparency and efficiency, the Valuer-General Victoria is now responsible for valuations rather than local council. All states and territories now have the same statutory valuation authority responsible for delivering rating and taxation valuations.


Why are valuations now done annually?

Annual valuations, rather than biennial valuations, are expected to improve transparency and accuracy in the distribution of rates. The move to annual valuations aims to ensure consistency with any changes in valuations on your rates notice and Land tax valuations.


Why have my rates have increased?

 Rates may have increased for various reasons, such as:

  • Your valuation may have changed (a change in valuation can also impact your Fire Service Levy)
  • You may have changed your waste service.
  • Your pensioner concession eligibility may have changed.

If you want to make an enquiry regarding your rates payments please contact Council on 8571 1000.

Supplementary valuations

If changes to a property occur that could alter its value, a supplementary valuation is conducted during the year to update property records.

These changes can include:

  • alterations
  • additions
  • demolitions
  • subdivisions
  • changes in the use of a property
  • zoning amendments

The supplementary valuation takes effect as soon as the valuation is approved by Council. In some cases, supplementary valuations may be back dated to correct anomalies. Rates are then adjusted pro rata for the year, based upon the effective date of the supplementary valuation.

Valuation objections

A formal objection to a valuation can be made, upon the grounds set out in the Valuation of Land Act.

An objection to a valuation does not remove the need to pay the rates that have been levied. Failure to pay rates on time may result in interest being charged.

Please keep in mind that the the existing valuation reflects the market price at the date of valuation. It does not always reflect today's values and the property market may have increased or decreased since the market level date of the valuation.

How do I make an objection?

Residents who would like to make an objection to the valuation shown on your rate notice, can submit an objection via the Victorian State Government's Rating Valuation Objections Portal. Please note this valuation objection must be submitted within two months of issue date of your rate notice. 

Alternatively, contact Council (the valuers) to understand the process in which the valuation was made.