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Coronavirus Update (COVID-19) Rebates and Grants

Coronavirus Update (COVID-19) Rebates and Grants

14 July 2020

The City of Greater Dandenong, as well as the Federal and State Governments are providing a number of rebates and grants to support individuals and business throughout the coronovirus (COVID-19) pandemic. Please read below specific areas of support.


  • Ratepayer Rebate for JobSeeker Allowance Recipients
    Council understands the stress that many members of the community are experiencing right now. For those residents receiving the new jobseeker allowance, For those residents receiving the JobSeeker allowance, Council will be providing further relief in the way of a $200 waiver of your rates with applications to be received by 30 November 2020. If you received this waiver in 2019-20, you are eligible to reapply. This waiver will be provided by way of application. Download the JobSeekers Rebate Application Form and read more information

  • Parking Permits in Council owned Multi-Deck Car Parks
    Permit holders whose permits expired 31 March were offered to put their renewal permits on hold (without paying upfront) until end of June 2020. Permit holders who have a current permit are also able to put their permits on hold until June 2020, These will incur an administration fee of $20 – with the residual days left on the permit rolled over. If the permit holder needs to use the carpark in the interim they can still use it but must pay the casual day rate. Council will review this at the end of June. Please note that we will not be providing refunds. For more information contact Council on 8571 1000.

  • Food Premises Businesses in Greater Dandenong
    Due to the COVID-19 restrictions, many of our businesses could be experiencing financial hardship. To assist through this difficult time, Council are currently deferring payment of the registration fees for fixed food premises from 31 July till 31 December 2020. If you are an applicable business, Council will be sending you a new registration certificate for the 2020/21 financial year and a letter stating the registration fees will be due before 31 December 2020.


Federal and State Governments 

  • Business Support Fund
    The Victorian Government has launched the $500 million Business Support Fund to help small businesses survive the impacts of the coronavirus (COVID-1) pandemic and keep people in work. Funding of up to $10,000 per business is available and will be allocated through a grant process. Eligibility and criteria will need to be met. Read more information

  • Payroll Tax Refunds for medium-sized Businesses
    Payroll tax refunds are available for the current financial year to small to medium-sized businesses with payrolls less than $3 million, and may be eligible to defer payroll tax payments for the first three months of 2020-21. Visit State Government website

  • Cash Flow Support for Businesses
    Temporary cash flow support is available to small and medium businesses and not-for-profit organisations that employ staff during the economic downturn associated with coronavirus. This will be done through two sets of cash flow boosts delivered from 28 April 2020 to support employers to retain employees. Tax-free cash flow boosts of between $20,000 and $100,000 to eligible businesses, delivered through credits in the activity statement system, when eligible businesses lodge their activity statements. Visit the Australian Taxation Office for more information

  • JobKeeper Wages Subsidy Payment for Businesses 
    The JobKeeper payment is intended to provide wage subsidies to businesses that are significantly affected by COVID-19. The JobKeeper payment ensures eligible employers remain connected to their workforce and will help businesses restart quickly when the crisis is over. Read more information

  • Commercial Tenancies Relief Scheme 
    Includes a moratorium on commercial tenancy evictions, freeze on rent increases and a mediation service. Visit the Victorian Small Business Commission for more information.

  • Income support for individuals
    Over the next six months, the Government is temporarily expanding eligibility to income support payments and establishing a new, time-limited Coronavirus supplement to be paid at a rate of $550 per fortnight. This will be paid to both existing and new recipients of JobSeeker Payment, Youth Allowance Jobseeker, Parenting Payment, Farm Household Allowance and Special Benefit. Read more information

  • Household support payments
    Two separate $750 payments are available to social security, veteran and other income support recipients and eligible concession card holders. The first payment will be made from 31 March 2020 and the second payment will be made from 13 July 2020. Around half of those that benefit are pensioners. This payment will help to support confidence and domestic demand in the economy. The second payment will not be made to those eligible for the Coronavirus supplement. Read more information

  • Superannuation
    From mid-April, eligible individuals will be able to apply online through myGov to access up to $10,000 of their superannuation before 1 July 2020. They will also be able to access up to a further $10,000 from 1 July 2020 until 24 September 2020. Individuals will not need to pay tax on amounts released and the money they withdraw will not affect Centrelink or Veterans’ Affairs payments. Read more information

Individual Companies

  • Utility Relief Grant Scheme
    Low-income residents who are struggling to pay overdue energy or water bills may be able to access this relief grant. The grant provides help to pay mains electricity, gas or water bill that is overdue due to a temporary financial crisis. The amount of the grant is based on the amount owed at the time of application and the reason you require this grant. For more information telephone your electricity, gas or water supplier or the Concessions Information Line on 1800 658 521.

  • Electricity Support
    Victorian households and small businesses impacted by the COVID-19 environment will continue to have electricity network charges deferred to extend the relief package which commenced on 1 April 2020. The following companies; AusNet Services, CitiPower, Jemena, Powercor and United Energy have committed to continue to support eligible Victorian customers for a further six months from 1 August 2020 to 31 January 2021 and applied to electricity bills issued in the period 1 September 2020 to 28 February 2021.

  • Telephone and Internet Discounts

    Pensioners impacted will be able to make unlimited local, national and 12/1300 phone calls and calls to Australian mobiles from their home telephones in Australia. This will be applied to eligible accounts automatically and will be available until 31 August 2020.
    Eligible customers and small business with home broadband will be provided with unlimited data at no additional charge on their plan until 31 August 2020. For more information visit Telstra website

    Customers who are experience difficulties in paying their bills have the option of suspending their current plan if they do not require the service, while temporarily waiving late payment fees and suspending disconnection and credit collection activities. For more information visit Optus website

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